Privacy Policy

At Bembde Hospital, we are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.


1. Information We Collect

We may collect the following types of personal and medical information:

  • Name, age, gender, contact details (phone number, email address, address)

  • Medical history, reports, images, and consultation records

  • Appointment, billing, and payment information

  • Feedback or communication sent via website forms or email


2. How We Use Your Information

Your information is used strictly for the following purposes:

  • To schedule appointments and provide appropriate medical care

  • For internal medical records and documentation

  • To process billing, insurance claims, or refunds

  • To communicate with you about your health, follow-ups, or services

  • To improve our website, services, and patient experience


3. Information Sharing

We respect your privacy and do not sell or share your personal data with third parties, except:

  • With your consent

  • To insurance companies for claim processing

  • With diagnostic labs or consultants involved in your care

  • When required by law, regulatory authorities, or court orders


4. Data Security

We use appropriate technical and administrative measures to protect your data:

  • Secure servers and encrypted storage

  • Authorized access controls

  • Regular data backups and system updates

However, no system is completely foolproof. While we strive to protect your data, we cannot guarantee 100% security.


5. Cookies & Website Usage

Our website may use cookies to enhance user experience, track usage patterns, and improve services. You can disable cookies in your browser settings.

We may also collect anonymous technical data such as IP address, browser type, and access times for website analysis.


6. Patient Rights

You have the right to:

  • Access or request a copy of your medical records

  • Request corrections to your personal information

  • Withdraw consent or request deletion of your data (subject to applicable medical/legal obligations)


7. External Links

Our website may contain links to external sites. Bembde Hospital is not responsible for the privacy practices or content of those third-party websites.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We recommend reviewing it periodically.